our most Popular printing questions

Not to brag, but we’ve got all the answers!

What is the typical turnaround time for an order?
Turnaround time varies depending on the order size and the items requested. Typically, it ranges from a few days to a week. Rush orders are also available upon request.
What is your minimum order quantity?
Our minimum order quantity varies by item, but we have a large selection of products that can be customized with no minimum order at all.
What types of products can you print on
We print on a variety of products, including t-shirts, hoodies, hats, bags, and more. If you have a specific item in mind, feel free to ask!
What printing methods do you offer?
We offer various printing methods such as screen printing, embroidery, direct-to-garment (DTG), and heat transfer. Each method has its own advantages depending on the design and material.
Can I provide my own items for printing?
es, you can bring your own items for printing. However, we recommend consulting with us first to ensure the material is suitable for the desired printing method.
Do you offer design services?
Yes, we have an in-house design team that can help bring your vision to life. Whether you have a complete design or need help creating one from scratch, we've got you covered.
What are your pricing and payment terms?
Pricing depends on factors such as the type of product, design complexity, and order quantity. We offer competitive rates and require a deposit to begin processing your order, with the balance due upon completion.
Can I see a sample before placing a full order?
Yes, we can provide digital mock-ups and in some cases, physical samples for approval before moving forward with a full production run.
What file format is best for submitting my design?
We prefer high-resolution vector files (such as .AI, .EPS, or .PDF) for the best print quality. If you’re unsure about your file type, our team can assist you.
What is your policy on order changes or cancellations?
Changes or cancellations can be made before production starts. Once production begins, we cannot make changes or cancel the order. Please contact us as soon as possible if you need to make adjustments.
Do you offer bulk discounts?
Yes, we offer bulk discounts for larger orders. The more you order, the more you save! Contact us for a custom quote based on your order size.
Do you offer eco-friendly or sustainable printing options?
Yes, we offer eco-friendly printing options, including water-based inks and sustainable apparel choices. Let us know if you’re interested in going green!
What is your return or refund policy?
Due to the custom nature of our products, we do not offer returns or refunds unless there is a defect in the printing or the product itself. Please inspect your order upon receipt and contact us immediately if there are any issues.